Starting Conversations At
Places that Matter


Responsive Surveys

‘Responsive’ questions are contextual, they can depend on previously given answers by the current person or another, and potentially include external variables like the time of day or busyness in the past hour.

Multilingual & Translatable

Reach a more diverse audience by dynamically translating questions and information to match the local community.

Visualized Reports

Detailed reports give a clear overview of engagement and actionable insights based on the collected responses.

Situated Surveys

Ask question in the most relevant physical location. Questions that can only be answered by ‘being there’, or about a situation that might change over time.


Real-time tracking and the ability to update content remotely based on changing requirements.

Hands-On Support

With as much support during the entire process as you need, from designing the survey and pinpointing the locations, to analysis of the results.


Battery Powered

Citizen Dialog Kit displays are battery powered. No cables or expensive infrastructure work required.

Processed Locally

Interactions are processed on the display itself, making it possible to ask 'responsive' questions and generate dynamic visualizations.

E-Paper Display

Using high-resolution e-paper, Citizen Dialog Kit displays consume less energy and are readable in direct sunlight.

Recent Cases



'Wonen in Cijfers'

Mobility Hubs

The municipality Heist-op-den-Berg and the Province of Antwerp used Citizen Dialog Kit to continue their citizen engagement process during the pandemic with foot pedal controlled surveys at three different locations.

In a collaboration between NGO Stad&Architectuur and the City of Leuven, this installation travelled through the city, telling data-driven stories about housing and gathering opinions about ways to address pressing concerns.

Together with co-creation workshops, Citizen Dialog Kit was used to facilitate the participatory design of sustainable mobility hubs in the municipalities Peer, Genk and Houthalen-Helchteren.

Video Demonstration


Citizen Dialog Kit is a project by Research[x]Design at KU Leuven, Belgium.

The initial concept and a citizen science deployment is described in this paper: Conveying a Civic Issue through Spatially Distributed Public Visualization and Polling Displays (Open Access).

The creation of the first version of the tool kit is presented in this demo: Citizen Dialogue Kit: Public Polling and Data Visualization Displays for Bottom-Up Citizen Participation.

The lessons-learned from the distribution of CDK displays on a neighbourhood scale are described in this paper: How the Arrangement of Content and Location Impact the Use of Multiple Distributed Public Displays (Open Access).

A retrospective analysis of the deployment process of multiple CDK case studies: The Stakeholder Perspective on Using Public Polling Displays for Civic Engagement.

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Case Studies


The situated nature of Citizen Dialog Kit makes the tool a perfect match with any civic engagement process that has a direct contextual of physical connection to public space.


The tool can be used to capture hyperlocal transportation habits and interest.

Urban Planning

Survey not only inhabitants, but all people who use a space, including commuters and visitors.

Citizen Science

Communicate citizen science data like air quality exactly where it was measured. Collect qualitative annotations from passers-by.

And More

No other tool is as tightly connected to a physical location and is as accessible.

Previous Partners

Get in touch!

We would love to hear how Citizen Dialogue Kit fits into your project!

Citizen Dialog Kit

Citizen Dialog Kit (CDK) is a platform composed of interactive display devices that allows civic stakeholders to inform and survey passers-by in public space.  Originally developed as part of OrganiCity, earlier versions are available as open source software on github.


Contact persons:
Jorgos Coenen
Andrew Vande Moere

Kasteelpark Arenberg 1
3001 Heverlee

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